Technical Requirements for Phoenix
Below are the minimum requirements to run Phoenix on a Mac or Windows OS. The requirements are subject to change and are intended as general guidance. Specific adjustments may be made based on the complexity of your system's configuration.
Requirements
The Phoenix application runs on standard HTML and JavaScript. Phoenix requires Adobe Reader 7 or higher to view printed forms. We recommend the most recent Adobe Reader.
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Operating Systems
Windows 10 (32 or 64 bit) or higher
MAC OS X 10.12 (Sierra) and higher
Browsers
Microsoft Edge 91 or higher
Chrome 55.0 or higher
Firefox 52.0 or higher
Safari 12.0 or higher
Minimum Machine
Intel i5 2.0 GHz (or equivalent) or higher
1366x768 screen resolution or higher
8GB RAM or higher
Recommended Machine
Intel i5 3.0 GHz (or equivalent) or higher
1920x1080 screen resolution
16GB RAM or higher
Phoenix and ESI were upgraded on Tuesday, January 21, 2025, due to scheduled maintenance. All users must clear their browser cache after this release, use the steps in the link below to clear cache from the browser then restart the computer after the cache has been cleared. https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/74514653. Please review the release notes, https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/2320302189.