Fax - Send Fax from scanner (Email-to-Fax)
- William Johnson
This article provides instructions on how you can send a fax message from a scanner via email-to-fax.
Step-by-step guide
How do I send a fax message using a scanner?
RingCentral allows the flexibility to directly fax a scanned document by using the RingCentral email to fax feature. Documents are scanned into memory and sent as an attachment via the email address that is configured with your RingCentral account. Your email address must be added on your RingCentral trusted email addresses list.
IMPORTANT: To use the email to fax feature, the scanner needs to be properly installed and powered-on. As there are many different brands and models of scanners, including multi-function devices, some variations on the steps and procedure may exist.
NOTE: The time required for transmitting fax messages depends on the quality and content of the fax that will be sent. For documents that contain mostly text, it usually takes approximately 1 minute per page for the document to be delivered. When sending documents that contain graphics (scanned pages of documents), or for faxes sent to a slow fax line, it may take 5 minutes per page or more to be delivered.
Place the document face-down on the scanner glass or face-up if you are using an Automatic Document Feeder (ADF).
Set the menu function of your scanner to E-mail.
The scanner will prompt you to enter the recipient's e-mail address. Enter the fax number of your intended recipient followed by "@ rcfax.com". For example: 8885552467@rcfax.com.
Press the start button in your scanner to begin scanning the document and sending it out to RingCentral.
RingCentral will then send this e-mail as fax to your recipients' fax number and will either come out as a digital document (PDF) or in printed form on a traditional fax machine.