Knowledge articles

A

• Adobe Creative Cloud for teams

• Apple iOS, iPads and macOS

• Apple Mac OS X

• Asset Tiger

• Assistive Technology

• Audio-Visual

B

• Boardmaker

C

• Clearing Cache - Desktop Operating System Browsers

• Clevertouch Interactive Boards & Clevershare Apps

• Contractor and Agency Staff Technology Agreement

D

• Dell Discounts for Personal (Home) Purchases

• DevOps Processes

• Distance Learning Resources

• Document Self-Service

• Docuware

F

• Fastbridge

• FinInfo (FinReporting)

• Frontline

G

• Go Guardian-Getting Started Guide for Teachers

• Goalbook Account and Login Issues

• Google

H

• How to take a screen shot in Windows 10, macOS, iOS and Android

• How to forget and reconnect to wireless networks

• HP Scanjet Flow 7000 S3 Setup and Configuration (Student Records, Intake, and Word Processing staff)

I

• iOS Devices

K

• Kickup Pulse

L

• Lawson

M

• MAP-A Tech Support Process

• Medicaid/Therapy Log

• MHC Document Express

• Microsoft Endpoint Manager (MEM/Intune)

• Microsoft 365

• Microsoft Office

• Microsoft Outlook Email

• Microsoft Self Service Password Resets

• ML Schedules - Logging in for an internal SSD user

• Multi-Factor Authentication (MFA)

O

Online meeting and collaboration resources

R

• RingCentral

S

• SALT

• Seclusion and Restraint

• Service Desk

• SSD Central Office Rooms 60/61 Shared Presenter Laptops

• SSD Help Center

• SSD Password

• STAR Assessments

• Statuspage

• Student Accounts

• Student Registration and Changes

T

• TalentEd - Access and Troubleshooting

• Tyler SIS

W

• WFM

• Windows

• Wireless

Z

• Zoom