Staff Resource Kit

Resource Guides

• Download the Technology Services New Employee Guide (also great as a refresher for current employees)

• Are you looking to purchase hardware? Check out our Device Standards

Account Access/Issues with Logins

• Changing Your SSD Password

• Setting up SSD Account Security Questions for Password Resets

• Accessing W2s, paystubs, 1095C and enrolling in email delivery (Document Self Service)

• Logging into the RingCentral Web Portal

• Changing or Retrieving your PDF Password in Document Self Service

• Subscribing to Statuspage

• How to Access TalentEd

• Login To Kickup

Forms

• Computer Access Form (Supervisors must submit for new employees)

   - Also used to change computer access for an employee

• Fixed Asset Transaction Form (Supervisor must submit when transferring Technology Assets from one entity to another)

• Tyler SIS Help

Office 365

• Logging into Office 365

• How use OneDrive (Office 365)

• Setting up Outlook in iOS Mail App

• Remove Address from Auto-Complete List (Office 365)

SSD Help Center (Jira)

• Logging into the SSD Help Center

• Using the SSD Help Center portal

Training

• Phoenix Training Information

Voicemail/RingCentral Resources

• RingCentral Resources

• FAQ and Common Requests for RingCentral

• FAQ for Voicemail Only Extensions (RingCentral)

• Changing your RingCentral voicemail greeting via the web portal

WFM

• How to - Substitutes

• How to - Teacher Assistants Subbing for Teacher

• How to - Part Time Hourly Staff

• How to access WFM from an Android Device

• How to create a WFM shortcut with an iOS Device

WiFi

• Connecting to WiFi (Android)

• Connecting to WiFi (iPhone)

• Connecting to WiFi on Mac