Logging time using Tempo

Owned by William Johnson, created
Last updated: Jan 17, 2023
6 min read

This article will show you all the different ways to log and view tour time tracked in Jira issues across all project containers.

Using Tempo on an issue

  1. Open any issue in Jira.

  2. In the right section, click the Open Tempo button.

  3. Tempo gives you access to Log Time, displays the collaborators (all the users that have logged time to this issue), and access to add a tracker for this issue.

  4. Click the Log Time button.

  5. The issue that was active on the screen before automatically displays.

  6. Choose the Date and enter the Duration (format: 1h 30m).

  7. Enter a Description for this time.

  8. Click Log Time.

You may also use the Log Time screen to select different issues from the issue field and favorite issues you always work on.

  1. Click the Issue to bring up the issue search screen.

  2. You can search issues by typing in the key or title

  3. You can favorite issues by clicking the star.

  4. You can filter favorite, project, assignee, and status. Internal is a filter that has not be setup, so you may ignore that one.

  5. Selecting an issue from search will display that issue/event on the left.

  6. Verify the correct issue, date, and duration and click Log Time.

You may also use the calendar feature to select issues.

  1. Start and end times are not being tracked. The only time measure that is tracked and required is the total time per day. Please do not worry about correcting the start and end times of issues.

  1. The calendar displays issues with three different codes.

    1. Green checkmark - Time has been logged. The only code that counts towards logged hours.

    2. Blue diamond - Tempo estimation of time. This time estimate does not count towards logged hours until the time is confirmed in Tempo.

    3. Orange Office 365 - Outlook Meetings or calendar events (not private or out of office events). These events do not count towards logged hours until an issue is selected in Jira.

  2. Selecting one the the three types from the calendar will display that issue/event on the left.

  3. Verify the correct issue, date, and duration and click Log Time.

Tempo App

The best way to view you current daily and weekly logged work is the Tempo App.

  1. In the top navigation menu, click on Apps > Tempo.

  2. There are three views of the My Work screen.

    1. Calendar - this default view shows logged time per day, which uses the start and end times (which we do not track).

    2. List - this view shows equal blocks of logged time per day, it does not display the start and end times.

    3. Timesheet - this view shows logged time by a set of filters and groupings you determine monthly.

  3. The List view is a great starting point. Issues are bucketed into two categories:

    1. Worklogs - issues that have confirmed logged work to them by you.

    2. Activities - Estimated time and Outlook calendar time that has not been logged/linked.

  4. Hover over the + button and click Log Time to add a worklog on any day on the screen.

  5. Click the Log Activities button to log all estimated time (blue diamond) issues at once.

  6. In the Issues section, you may search for recent, assigned, favorite issues and drag and drop them to a day on the screen.

    1. Verify the correct issue, date, and duration and click Log Time.

Tempo tracker extension

Downloading’s the tracker

Download the Tempo tracker extension for Chrome/Edge to have the tracker display on every issue screen.

  1. In the top navigation menu, click on Apps > Tempo.

  2. In the left side panel, click the Apps icon.

  3. Click the Install button for the Chrome app on the screen.

  4. This step only works for Chrome/Edge browsers

    1. Chrome - Click on the Add to Chrome button and then click Add Extension to verify.

    2. Edge - Click on the Allow extensions from other stores, then the Add to Chrome button appears. Click it and then Add Extension to verify.

  5. Return to Jira.

  6. In the bottom-right corner click Connect Tempo for Chrome.

  7. On the new screen click the Accept button.

  8. Now, return to Jira and you will see the Start tracking button in the bottom-right corner of the screen.

Using the tracker

  1. Click the Start tracking button and a timer will begin.

    1. If you are on an issue screen, then the issue will be automatically selected.

    2. If you are not on a particulate issue screen, the tracker will start the timer, but will not have an issue.

  2. You can pause the tracker by clicking the play/pause section.

  3. You can click the + icon to add a second tracker. This can be helpful if you are bouncing around from one issue to another.

  4. You can click the arrow to collapse the tracker if you need to.

  5. When you want to make changes like add an issue, add a description, stop or delete the tracker, then click on the issue section to expand.

  6. You may delete the tracker by clicking the red X.

  7. You may select an issue here and enter a description.

  8. Clicking the green checkmark opens the Log Time screen.

  9. Verify the correct issue, date, and duration and click Log Time.

Office 365 calendar connector

  1. In the top navigation menu, click on Apps > Tempo.

  2. In the left side panel, click the Apps icon.

  3. Click the Install button for the Office 365 app on the screen.

  4. Click the Sign in with Office 365 button.

  5. Login to your SSD account.

  6. Return to the Tempo App.