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SSD Help Center Training
SSD Help Center Training
- William Johnson
Owned by William Johnson, created
This section of articles are for SSD employees that are service desk team members. Articles below include process documentation, how to use the application with your customers, recorded trainings and more.
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Phoenix and ESI were upgraded on Tuesday, January 21, 2025, due to scheduled maintenance. All users must clear their browser cache after this release, use the steps in the link below to clear cache from the browser then restart the computer after the cache has been cleared. https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/74514653. Please review the release notes, https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/2320302189.