Clearing Cache - Desktop and Mobile Browsers
- William Johnson
- Mark Howell
- William Chattin
This article describes how to clear the cache in most common browsers on Windows and Mac.
So why are you asking me to clear my cache?
In order to speed up your internet experience, browsers will "remember" old versions of websites so that they load more quickly. Usually, this is not a problem, but when websites update, remembering that old version can sometimes cause a problem. Clearing cookies and cache tells the browser to start over fresh.
Google Chrome for all Operating Systems (Windows, macOS, iOS, Android)
Please follow Google’s recommended steps via their help article
Mozilla Firefox on Windows
On the right-hand side, click on the menu icon.
Click "Options".
Click "Privacy".
Click "clear your recent history". Uncheck all options except the one labeled "Cache".
Click "Clear Now".
Mozilla Firefox on Mac
On the right-hand side, click on the menu icon.
Click "Options".
Click "Privacy".
Click "clear your recent history". Uncheck all options except the one labeled "Cache".
Microsoft Edge on Windows
On the right-hand side, click on the ellipse icon.
Click "Settings".
Under "Clear browsing data".
Click "Choose what to clear". Uncheck all options except the one labeled "Cached data and files".
Click "Clear".
Safari on Mac
Click "Safari" in the top left-hand corner.
Click "Preferences", Select the "Privacy" tab.
Click "Remove All Website Data".
Click "Remove Now".
Safari on iOS
Open the “Settings” app.
Tap “Safari”.
Tap “Clear History and Website Data”.
Tap “Clear History and Data” to confirm.