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Change / Release and Deployment management processes
Verified
Change / Release and Deployment management processes
Change management
Process Objective: To control the lifecycle of all Changes. The primary objective of Change Management is to enable beneficial Changes to be made, with minimum disruption to IT services.
Release and Deployment management
Process Objective: To plan, schedule and control the movement of releases to test and live environments. The primary goal of Release Management is to ensure that the integrity of the live environment is protected and that the correct components are released.
Phoenix and ESI were upgraded on Tuesday, January 21, 2025, due to scheduled maintenance. All users must clear their browser cache after this release, use the steps in the link below to clear cache from the browser then restart the computer after the cache has been cleared. https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/74514653. Please review the release notes, https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/2320302189.