High level process

Defines the high level process steps for completing the change and deployment management processes.

Process	Purpose

Process	Purpose
Submitting request	Start of the process by the change initiator.	Completing the change request form
Backlog review	Reviewing the change in the context of other priorities set by the District.	Explanation of change management statuses Customer responses to change request process
Research and Evaluation	Collecting requirements and developing a plan for implementation.
Development	Implementing, testing, and documenting the change.
Deployment	Approval and deployment of change to production environment.	Change deployment authorization Integrations service catalog
Closed	Closing out the process.