Follow these steps to remove a profile from a Chromebook and prepare for a new user. (Typically this is used to remove a profile from a shared device without requiring a technician to do a full powerwash, as in the case where someone wants to delete their profile off of a device they’ve borrowed from a laptop cart or other shared Chromebook they’ve logged into in a temporary setting).

Instructions

Here's how:

1. Power on the device

   • If the previous user is currently signed in

     1. Click on the profile picture in the bottom right corner of the screen

     2. Click Sign Out

     3. The device will open a Sign In screen

     4. Next to the previous user’s account name click on the drop-down arrow

     5. Select Remove this user

   • If the device opens to the Sign In screen

     1. Next to the previous user’s account name click on the drop-down arrow

     2. Select Remove this user

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