WIP - Service Catalog
Request Type
Request Type | Operational Categorization | Resource Catagorization | Systems Used | Tier 1 collects and does | Systems This Affects | Self Service? | AI Possibility |
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Password Reset | People - Support | Account/Access Request - Password Reset | Active Directory/Azure Active Directory | Username/Employee ID | Login to anything that uses SSD systems | There is a self service pw reset portal. | Would require Microsoft CoPilot setup to chat with users |
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