This article will assist users when logging into Phoenix.
Information
Launch your browser (Google Chrome, Firefox, Safari, Edge).
Phoenix can be opened
Using the direct web address: http://phoenix.ssdmo.org
From the SSD Portal
Enter your Username and Password
SSD Employees: use the same username and password used to log into other SSD programs. This is generally your first initial, middle initial and last name: fmlast. Do not enter a prefix (ssdco, etc.) or @ssdmo.org.
Outside District Employees (Partner District Principals/Counselors, etc.): enter the username and password provided in the email sent to you by the SSD Technology Services Department
If you have questions about your username or password, please contact the SSD Technology Department at 314-989-8686
Click Log In.
Save the Phoenix web address in your Bookmarks/Favorites for future use. You can also add it to the browser Bookmarks or Favorites bar. For assistance, please contact the Technology Service Desk. SSD employees can use this link to submit a ticket to the SSD Help Center.
User Messages
When logging in, a User Message may appear with important information about Phoenix. The message will appear following each login until you acknowledge it or it expires.
Select ‘Acknowledge’ or ‘Close’. If ‘Close’ is selected, the window will close and the message will reappear the next time you login, unless the message has expired.
If you select ‘Acknowledge’, a confirmation window appears.
To confirm the message click ‘Yes’.
If ‘No’ is selected, the User Message Acknowledgement window will close leaving the User Message visible.
Once the message it will no longer appear and it is no longer accessible in Phoenix. The message can be copied to the computer’s clipboard and pasted into a word processing document if it will be needed for future reference.
If there are multiple current User Messages, each will display independently until acknowledged.