Partner District Technology Agreement info
- Shaun Mccann
- Mark Howell
- William Chattin
- Glen England
Technicians and customers can reference this article to determine who to contact for computer purchasing, refresh, software, and hardware (in and out of warranty) repairs.
Support Agreements
District | Teacher Device Purchase Method | Para Device Purchase Method | Teacher Computer Imaged by SSD Or Partner District | Para/TA Computer Imaged by SSD or Partner District | Warranty / ADP Coverage (Years) | Refresh Cycle Length (Years) | Domain Joined? | Tech Support Contact for Partner District | Teacher-Level Remote Platform | FY25 Change Note |
|---|---|---|---|---|---|---|---|---|---|---|
SSD | SSD | SSD | SSD | SSD | 3 / 3 | 4 | SSDCO, Partner District Domains, Local Logins | Email: technologyservices@ssdmo.org Web: https://bit.ly/ssdservicedesk Phone: 314-989-8686 | Zoom - Premium |
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Affton | Affton | Affton | Affton | Affton | 3 / 3 | 4 | Google Meet |
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Bayless | Bayless | Bayless | Bayless | Bayless | 1 / None | Staff log on to the BAYLESS domain | Google Meet |
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Brentwood | SSD | SSD | SSD | SSD | 3 / 3 | 4 | Staff log on to the BRENTWOOD domain | Google Meet | Brentwood wants to start purchasing and deploying equipment. | |
Clayton | SSD | SSD | Clayton | Clayton | 3 / 3 | 4 | Staff log onto the Clayton domain with their Clayton Gmail account | Email: techsupport@claytonschools.net Phone: 314-854-6033 | Zoom - Premium & Google Meet |
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Ferguson-Florissant | SSD | SSD | FFSD | FFSD | 3 / 3 | 4 | Staff log on to the FFSD domain | Web: https://onedistrict.fergflor.org/service/requestf.asp?rdepartment=TS Phone: 314-824-2299 | Zoom - Premium & Google Meet |
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Hancock | SSD | SSD | SSD | SSD | 3 / 3 | 4 |
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Hazelwood | Hazelwood | Hazelwood | Hazelwood | Hazelwood | Staff log on to the Hazelwood domain | Email: helpdesk@hazelwoodschools.org https://www.hazelwoodschools.org/Page/8910 Phone: 314-953-5099 | Google Meet |
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Jennings | SSD | SSD | SSD | SSD | 3 / 3 | 4 | SSD MEM | Web: https://support.thefantastechs.com/support/home | Google Meet |
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Kirkwood | Kirkwood | SSD | Kirkwood | Kirkwood | Staff log on to the KIRKWOOD Domain | Zoom - Premium |
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Ladue | Ladue | Ladue | Ladue | Ladue | Staff log on to the LADUE domain | Phone: (314) 983-5318 | Google Meet |
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Lindbergh | Lindbergh | SSD | Lindbergh | SSD | Staff log on to the LINDBERGH domain |
| Google Meet | EL/MS - Mac All Paras have a Windows device. | ||
Maplewood | SSD | SSD | SSD | SSD | 3 / 3 | 4 | Staff login to Mosyle Auth | Email: tech@help.mrhschools.net Phone: 314-446-3999 | Google Meet |
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Mehlville | Mehlville | Mehlville | Mehlville | Mehlville | 3 / 3 | 4 | Staff log on to the MEHLVILLE domain | Phone: (314) 467-5050 | Zoom - Premium & Google Meet |
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Normandy | SSD | SSD | SSD | SSD | 3 / 3 | 4 | Staff log on to the NSD domain | Email: helpdesk@normandysc.org Phone: (314) 594-7288. Web: Help Desk Request | Zoom - Premium |
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Parkway | Parkway | SSD | Parkway | SSD | 4 | SSD MEM Paras on MEM devices have had trouble getting connected to the WiFi and printers. | Email: helpdesk@parkwayschools.net Phone: (314) 415-8181 | Google Meet |
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Pattonville | Pattonville | Pattonville | Pattonville | Pattonville | 5 | Staff log on to the PSD domain | Zoom - Premium |
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Ritenour | SSD | SSD | SSD | SSD | 3 / 3 | 4 | Staff log on to the RSD domain | Email: techsupport@ritenourschools.org Phone: (314) 493-6172 or (314) 493-6085 | Zoom - Premium |
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Riverview Gardens | SSD | SSD | SSD | SSD | 3 / 3 | 4 | SSD MEM Staff use RGSD_admin WiFi and students use RGSD_student | Web: https://rgsdmo.on.spiceworks.com/portal RGSD Help Desk ticket system | Google Meet |
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Rockwood | Rockwood | Rockwood | Rockwood | Rockwood | 4 | Staff log on to the ROCKWOOD domain Paras on MEM devices have had trouble getting connected to the WiFi and printers. | Email: techhelp@rsdmo.incidentiq.com Web: https://rsdmo.incidentiq.com/guest/WHP3KZ7M/remote-support | Google Meet |
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University City | SSD | SSD | SSD | SSD | 3 / 3 | 4 | Staff log on to the UCITY domain if they’re using a UCITY computer otherwise they just get on the WiFi and get printers mapped. WiFi logins and printer assignment available at Brittany Woods or UCity High School tech offices | Call the corresponding school office or reference this page: https://www.ucityschools.org/domain/498 For students in 6-12th grade Chromebook issues: http://www.ucityschools.org/Chromebook | Google Meet |
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Valley Park | Valley Park | Valley Park | Valley Park | Valley Park | Google Meet |
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Webster Groves | SSD | SSD | SSD | SSD | 3 / 3 | 4 | Staff log on to the WGSD domain | Zoom.- Free Only |
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