Partner District Technology Agreement info
Technicians and customers can reference this article to determine who to contact for computer purchasing, refresh, software, and hardware (in and out of warranty) repairs.
Support Agreements
District | Teacher Device Purchase Method | Para Device Purchase Method | Teacher Computer Imaged by SSD Or Partner District | Para/TA Computer Imaged by SSD or Partner District | Warranty / ADP Coverage (Years) | Refresh Cycle Length (Years) | Domain Joined? | Tech Support Contact for Partner District | Zoom Full Account License | FY25 Change Note |
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SSD | SSD | SSD | SSD | SSD | 3 / 3 | 4 | SSDCO, Partner District Domains, Local Logins | Email: technologyservices@ssdmo.org Web: https://bit.ly/ssdservicedesk Phone: 314-989-8686 |
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Affton | Affton | Affton | Affton | Affton | 3 / 3 | 4 |
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Bayless | Bayless | Bayless | Bayless | Bayless | 1 / None | Staff log on to the BAYLESS domain |
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Brentwood | SSD | SSD | SSD | SSD | 3 / 3 | 4 | Staff log on to the BRENTWOOD domain |
| Brentwood wants to start purchasing and deploying equipment. | |
Clayton | SSD | SSD | Clayton | Clayton | 3 / 3 | 4 | Staff log onto the Clayton domain with their Clayton Gmail account | Email: techsupport@claytonschools.net Phone: 314-854-6033 |
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Ferguson-Florissant | SSD | SSD | FFSD | FFSD | 3 / 3 | 4 | Staff log on to the FFSD domain | Web: https://onedistrict.fergflor.org/service/requestf.asp?rdepartment=TS Phone: 314-824-2299 |
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Hancock | SSD | SSD | SSD | SSD | 3 / 3 | 4 |
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Hazelwood | Hazelwood | Hazelwood | Hazelwood | Hazelwood | Staff log on to the Hazelwood domain | Email: helpdesk@hazelwoodschools.org https://www.hazelwoodschools.org/Page/8910 Phone: 314-953-5099 | Teacher-level staff Licensed through SSD |
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Jennings | SSD | SSD | SSD | SSD | 3 / 3 | 4 | SSD MEM | Web: Support |
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Kirkwood | Kirkwood | SSD | Kirkwood | Kirkwood | Staff log on to the KIRKWOOD Domain | Web: Incident IQ |
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Ladue | Ladue | Ladue | Ladue | Ladue | Staff log on to the LADUE domain | Phone: (314) 983-5318 |
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Lindbergh | Lindbergh | SSD | Lindbergh | SSD | Staff log on to the LINDBERGH domain |
| Teacher-level staff licensed through SSD | EL/MS - Mac All Paras have a Windows device. | ||
Maplewood | SSD | SSD | SSD | SSD | 3 / 3 | 4 | Staff login to Mosyle Auth | Email: tech@help.mrhschools.net Phone: 314-446-3999 |
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Mehlville | Mehlville | Mehlville | Mehlville | Mehlville | 3 / 3 | 4 | Staff log on to the MEHLVILLE domain | Phone: (314) 467-5050 |
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Normandy | SSD | SSD | SSD | SSD | 3 / 3 | 4 | Staff log on to the NSD domain | Email: helpdesk@normandysc.org Phone: (314) 594-7288. Web: Help Desk Request |
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Parkway | Parkway | SSD | Parkway | SSD | 4 | SSD MEM Paras on MEM devices have had trouble getting connected to the WiFi and printers. | Email: helpdesk@parkwayschools.net Phone: (314) 415-8181 |
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Pattonville | Pattonville | Pattonville | Pattonville | Pattonville | 5 | Staff log on to the PSD domain |
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Ritenour | SSD | SSD | SSD | SSD | 3 / 3 | 4 | Staff log on to the RSD domain | Email: techsupport@ritenourschools.org Phone: (314) 493-6172 or (314) 493-6085 |
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Riverview Gardens | SSD | SSD | SSD | SSD | 3 / 3 | 4 | SSD MEM Staff use RGSD_admin WiFi and students use RGSD_student | Web: https://rgsdmo.on.spiceworks.com/portal RGSD Help Desk ticket system | Teacher-level staff Licensed through SSD |
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Rockwood | Rockwood | Rockwood | Rockwood | Rockwood | 4 | Staff log on to the ROCKWOOD domain Paras on MEM devices have had trouble getting connected to the WiFi and printers. | Email: techhelp@rsdmo.incidentiq.com Web: Incident IQ |
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University City | SSD | SSD | SSD | SSD | 3 / 3 | 4 | Staff log on to the UCITY domain if they’re using a UCITY computer otherwise they just get on the WiFi and get printers mapped. WiFi logins and printer assignment available at Brittany Woods or UCity High School tech offices | Call the corresponding school office or reference this page: https://www.ucityschools.org/domain/498 For students in 6-12th grade Chromebook issues: http://www.ucityschools.org/Chromebook | Teacher-level staff Licensed through SSD |
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Valley Park | Valley Park | Valley Park | Valley Park | Valley Park |
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Webster Groves | SSD | SSD | SSD | SSD | 3 / 3 | 4 | Staff log on to the WGSD domain | Teacher-level staff Licensed through SSD |
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