FY24 New Mac Setup for Staff

Owned by Shaun Mccann, created
Last updated: Mar 20, 2024
5 min read

This article provides step-by-step instructions for Technicians to stand up a new laptop or desktop computer running macOS.

Prior to meeting with the user

  1. On the user’s old device, log them into OneDrive and sync their desktop and documents folders.

  2. When you meet with the user, make note of printers, shared drives and special applications they may have had loaded. These items may need to be re-added once their new machine is setup.

  3. Work through the Device Setup Instructions section of this KB.

The user’s email address must exist within Mosyle under Staff accounts. See format below for creating the account. Fill in name (First Last), User ID (flast) and Email (flast@ssdmo.org). Select the “MacOS FY24 Staff Devices” location.

 

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Device Setup Instructions

  1. At the Welcome screen, click the arrow to continue.

  2. Select English for the language and Click Continue

  3. Select SSD_Secured, and authenticate with ssdco\cossdcart credentials. Click Continue.

  1. Click Continue when prompted to accept the security certificate.

  2. Click Not Now at the Accessibility. If the user needs accessibility features, set those up after the initial setup.

  3. Click Continue at the Screen Time window.

  4. Click the checkbox to Enable Location Services on this Mac. Click Continue.

  5. Create the ssd local account and Click Continue.

  6. Wait, and the device will load into the macOS desktop for the ssd user.

  7. Press CMD-Spacebar and Type Manager, then Press Enter to launch Mosyle Manager.

  8. Click OK when prompted to allow Mosyle Manager to use Bluetooth.

  9. In the Enrollment Code Field above the Sign In Button Type the code: L1AKOL (the fifth character is an “O” as in “Oscar”) and Click Sign In.

  10. Click Confirm in Mosyle Manager.

  11. Quit Mosyle Manager.

  12. If prompted for MosyleMDM to have access to control the Finder, click OK.

  13. Run all macOS updates to the device.

  14. On the Desktop, browse to the Applications folder and watch for the installation of Microsoft Office apps.

  15. Once Microsoft Office apps appear in the Applications folder, setup is complete. Log out of the device.

Logging into the device

  1. Once enrolled, the macOS login screen will look different. Users will click Sign in with Microsoft to log in.

  2. At the initial Microsoft-branded login screen, users will enter username@ssdmo.org and click Next.

  3. Users will be redirected to our ADFS page where they enter their SSD password, and click Sign in.

  4. Select the Don’t show this again checkbox and click Yes.

  5. Wait. The user profile will load into the macOS desktop.

Setup Microsoft OneDrive

  1. Once logged into the desktop, click OneDrive in the dock. It will likely immediately exit. Click it a second time to launch it again.

  2. Enter username@ssdmo.org and click Sign In.

  3. Users will be redirected to our ADFS page where they enter their SSD password, and click Sign in.

  4. Click Next, four times.

  5. Click Later.

  6. Click the small black cloud icon in the upper-right corner of the screen. This is the OneDrive app. Click the gear for Help & Settings.

  7. Click Preferences.

  8. Click Backup.

  9. Click Manage Backup.

  10. OneDrive will ask for permission to back up. Click System Preferences.

  11. This will open the Privacy & Security system setting.

  12. Click the lock in the lower-left corner and authenticate using the ssd local admin account.

  13. Click the checkbox to give OneDrive full disk access. Click Quit & Reopen.

  14. Repeat steps 6, 7, 8 and 9.

  15. Click to select both the Desktop and Documents folder. This will add a blue checkmark next to each folder. Click Start Backup.

  16. This will set both of those folders to automatically backup to OneDrive. If the user had previous files saved to either directory, those will sync from Microsoft down to the device and appear.

What happens when the user changes their SSD password?

  1. When a user changes their SSD password, their local password to log into their Mac also needs to be updated. The user will be prompted to do this when they log into their Mac.

  2. At the initial Microsoft-branded login screen, users will enter username@ssdmo.org and click Next.

  3. Users will be redirected to our ADFS page where they enter their new SSD password, and click Sign in.

  4. The user will be prompted to enter their current local password. This is your old SSD password prior to changing it. Enter your old SSD password, and click the right arrow.

  5. This will log the user into the macOS desktop. All local passwords and keychains will be updated with the new SSD password. Users will now be able to log into the device using the new SSD password.