Phoenix and ESI will be temporarily unavailable as of 6:30 PM on Tuesday, March 5, 2024, for scheduled maintenance. The applications will be available for use later that night. This update to the Phoenix application includes the following fix(es): Bug which caused the URLs in Phoenix User Messages to open in the same page. has been resolved. Bug which caused he unsupported special character error message to appear blank with a green banner has been resolved.…

Phoenix and ESI will be temporarily unavailable as of 6:30 PM on Thursday, October 26, 2023, for scheduled maintenance. The applications will be available for use later that night. This update to the Phoenix application includes the following fix(es): Auto-save has been disabled on all product screens (assessments, classroom accommodations, goals, services, evaluations, and disabilities) Auto-save timer on all form screens has increased from 5 seconds to 120 seconds (2 minutes).…

We wanted to provide a quick update on the ongoing issues with the auto-saving feature. We are actively collaborating with our vendor to resolve these issues. We understand the inconvenience this has caused and appreciate your patience as we work towards a resolution. We expect a resolution to be released for all shortly.

Phoenix and ESI will be temporarily unavailable as of 6:30 PM on Tuesday, October 3, 2023, for scheduled maintenance. The applications will be available for use later that night. This update to the Phoenix application includes the new feature(s): Auto-save on all event forms and screens. Multi-user notifications in events and forms. Classroom accommodations frequency and instructional area multi-select. Progress reports fix, progress now prints on one page.…

Phoenix and ESI will be temporarily unavailable as of 3:00 PM on Tuesday, August 8, 2023, for scheduled maintenance. The applications will be available for use later that night. This update to the Phoenix application includes the new feature(s): The MAP-A justification originally on Form D - Part 3 is now completed on the PLAAFP. Health and motor are now two separate sections on the RED. Accommodations updated on forms D and F. Please review the release notes https://ssdmo.atlassian.…

ESI will be temporarily unavailable as of 3:00 PM on Tuesday, June 27, 2023, for scheduled maintenance. The application will be available for use later the same evening. This update to the ESI application includes rebranding to add the SSD logo, expanding the student search functionality, adding the ability to draw a user’s attention to important ‘Contacts’ information, and technology upgrades Please review the release notes, https://ssdmo.atlassian.net/l/cp/dftR4y3G https://ssdmo.atlassian.…

There is a known issue currently in Phoenix where previous completed progress reports are not printing all on the same page. The vendor is working on a solution to this issue. Workaround Print the most recent completed progress report only. Select the final completed progress report for each goal by selecting the most recent Progress Due Date (selecting the box next to the date will select all goals at once). Click the Print button. image-20230518-190217.…

Phoenix and ESI will be temporarily unavailable as of 6:30 PM on Tuesday, April 18, 2023, for scheduled maintenance. The applications will be available for use later that night. This update to the Phoenix application includes the resolution of an issue related to the printing of the progress level ‘No Progress/Limited Progress’. Following the deployment, the level will read ‘No Progress/Limited’. As part of the summer release, this will be updated to read, ‘No Progress/Limited Progress’.…

When completing progress, click ON the date and then select only those reports that you will be completing. It may be helpful to complete only 3-4 at a time. If you get an error when saving, close the error message but not the progress popup. Uncheck Assigned To Me and ensure there aren’t other progress reports that appear. If there are, make sure those are assigned to someone and fill in the date of progress. Then save again and your progress should save correctly.…

When I paste information from TherapyLog, Word or a Google Doc some of the characters change into questions marks and causes an error message. How can I keep this from happening? Some characters such as quotation marks, apostrophes, and double hyphens change into question marks when pasted into Phoenix. The question mark replaces the character(s) that HTML can't read. This helps the user to identify what was not recognized by HTML and needs to be replaced. A fix was applied in Phoenix release 1.…

If the student has an Active (Special Ed) status, use the Student Contacts report to see the contact information using these steps. Log into Phoenix. Search for student. Hover over student name on the panel, select the menu when it appears. Choose Student Reports, Contacts, the report will generate using PowerBI , login using "ssdco\" before your username, no space. If the student has a status other than Active (Special Ed), use the ESI application. Open ESI https://esi.ssdmo.…

Power BI is an application and can be accessed without using Phoenix. It can be saved as a favorite on your browser. The web address for Power BI is: https://bi.ssdmo.org/reports/browse/Special%20Education%20Data/Phoenix%20Reports https://bi.ssdmo.org/reports/browse/Special%20Education%20Data/Phoenix%20Reports. Information about Phoenix reports can be found https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/67731566/Phoenix+Reports#Using-the-Phoenix-application https://ssdmo.atlassian.…

When completing a Reevaluation when no additional data is needed, it is important to pay close attention to the selection made on the Team Conclusions and Decisions form. If the wrong option is selected, the student may be exited from Phoenix. The student's active plan will end, all scheduled events will disappear and the student must be re-enrolled. The reevaluation will need to be reentered and an IEP must be completed.  For further information,…

Teachers complete the transportation form in Phoenix for a student when the IEP team determines transportation is required as a related service or when there is a change in transportation.  The regional secretary’s email address is entered on the form to route the notification. Regional secretaries will receive notification via email once the transportation form is completed and locked in an IEP, IEP Amendment or Transportation Change Event in Phoenix.…