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Below There are steps used two ways to login to Jira cloud. There is the direct URL for service desk and software project users and there is the URL for the SSD Help Center. Jira
Jira
to access your Service Desk. URLCloud URL
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If you are already logged into your SSD Office 365 account, you will automatically be logged in to Jira cloud. |
Go to: https:/
Step-by-step guide
Login to JIRA using your SSD username and password.
Image RemovedSelect Projects and select your Service Desk from the drop-down menu, Assigned to Me appears as the default queue with issues assigned to the user currently logged in.
Image RemovedTo select other queues such as "New/reopened", select Switch Queues and choose a queue.
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Enter your SSD email address and click Continue.
Image AddedYou will be redirected to the Microsoft sign in screen. Enter your SSD email address and click Next.
Image AddedOn the Special School District sign in screen, enter your SSD password and click Sign in.
Image AddedNow you will be redirected to the Jira cloud Your work screen.
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SSD Help Center
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If you are already logged into your SSD Office 365 account, you will automatically be logged in to Jira cloud. |
Go to: https://ssdmo.atlassian.net/servicedesk/customer/portals or login to the SSD Portal, https://portal.ssdmo.org and locate the SSD Help Center button.
Enter your SSD email address and click Next.
Image AddedClick Log in with single sign-on.
Image AddedYou will be redirected to the Microsoft sign in screen. Enter your SSD email address and click Next.
Image AddedOn the Special School District sign in screen, enter your SSD password and click Sign in.
Image AddedNow you will be redirected to the SSD Help Center screen.
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