The information below provides the requirements needed for a student to be added to TherapyLog from Phoenix. When troubleshooting, use the chart below to determine the issue and the responsible staff for providing that information before contacting the Service Desk.
ESI
Action
Responsible Staff
Student's ESI Status is “ACTIVE”
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ESI Status is “ACTIVE” in header
A student’s record is ACTIVE in ESI the next business day after the first event (Initial Joint Review or Transfer event) has been completed by the Primary Staff assigned to it in Phoenix (based on most recent enrollment)
Student’s Phoenix Status is “ACTIVE (SPECIAL ED), ENROLLED” or “ACTIVE (NON-RESIDENT SERVICES PLAN), ENROLLED” in header
ACTIVE (SPECIAL ED) indicates the Case Manager has locked an active plan in Phoenix
OR
ACTIVE (NON-RESIDENT SERVICES PLAN) indicates a Non-Resident Services Plan has been locked in Phoenix by the SEIMS Department
ENROLLED indicates the student has been enrolled by the Intake Department in ESI and added to Phoenix the next business day
A student attending a private or parochial school must have “SNAP Indicator” Type on Student Codes
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Check for “SNAP Indicator” in Type on Student Codes tab
SNAP Department
A student with a Non-Resident Services Plan (NRSP), must have “Non-Resident Services Plan” Type on Student Codes
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Check for “Non-Resident Services Plan” in Type on “Student Codes tab
Student Data Department
PHOENIX
Action
Responsible Staff
Student requires an Active (Special Ed) status:
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Program Status is “Active (Special Ed)” on Summary screen in Program Snapshot section
The Case Manager has locked an active plan
Student must have an active plan in Phoenix
The Case manager has locked an active plan
Must have at least one, active Medicaid-eligible service with service minutes
Speech Therapy
Language Therapy
Related Services – Physical Therapy
Related Services – Speech Therapy
Related Services – Occupational Therapy
Related Services – Language Therapy
Related Services – Social Work Counseling
Consult with Social Worker
Inst in Social Skills
The case manager/IEP team member has entered the service in the active plan
Must have at least one, active service assigned to a MO HealthNet service provider
The case manager/IEP team member has assigned the service to provider for active plan
Must have an active goal related to an eligible service
The case manager/IEP team member has entered a goal related to an eligible service in active plan