Printer Purchase and Repair Standards

Owned by William Johnson, created
Last updated: Jul 05, 2023 by Mark Howell
1 min read

Printer Purchase Standards

You may view the https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/94011637 and choose a printer, add it to your requisition, and complete the process as usual through SSD Purchasing.

You may submit a Tech Service ticket for assistance with selecting the best printer to fit your needs based on pages printer per month, monochrome/color/multifunction (fax, scan needs), and estimated cost per page.

The district recommends using the Toshiba copiers for black and white copies, as they are the most cost effective. For print jobs larger than 50 pages, you are expected to submit a print request using the Print Shop form: (NEEDS UPDATED URL)

Printer repair guidelines

SSD Tech Services has established the following guidelines regarding printer repair for printers at Central Office and Learning Center:

  1. For printers under warranty, submit a ticket to SSD Tech Services, and a technician will assist with obtaining warranty service through the manufacturer (HP, Dell, Brother, etc.)

  2. For printers that are out of warranty, Tech Services will pay for repairs provided the printer meets the following conditions

    1. Network printer

    2. Shared by multiple staff

    3. Laserjet printer. Inkjet/deskjet printers are not eligible for service

    4. Printer must be less than 7 years old

    5. Total repair cost including parts and labor should not exceed 40% of the cost of a replacement printer

    6. Tech Services will evaluate each printer repair request on a case-by-case basis and cover repairs at their discretion. If Tech Services believes the cost associated with repairing the printer outweighs the likelihood that it will continue to perform at an acceptable level, they may choose instead to provide a quote for replacement printers from the standards linked above.