Levels of service dictate when an asset can should be deployed.
Tier 1 applications:
Phoenix
ESI
FinInfo
Integrations
Show integrations wit
Normal deployments will take place every Tuesday at 4:30 PM.
If production service is down, emergency deployment will take place ASAP to restore service.
All deployments must be scheduled through the CAB. This meeting takes place every Tuesday at 2:00 PM. All deployments that are approved will take place on a Tuesday, after the approval.
All deployments are scheduled through the CAB to ensure that no competing initiatives are scheduled at the same time.
All deployments will be communicated to the customer prior, to the delivery date.
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