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Instructions
Decide what Jira ‘Project’ to use for creating the Fix Version and all subsequent task tickets for the project.
If the project will primarily be completed by one division or workgroup(s) within a division (CTO, Infrastructure, Projects & Innovation, Technical Support), then the release and fix version can be created within the division’s project.
If project will involve substantial amounts of work across divisions, the release and fix version should be created in the Projects & Innovation project container. The release and fix version should be created by the Director for the Projects & Innovation division.
Enterprise level projects that will involve multiple departments may warrant the creation of a new project container within Jira. This would be determined in consultation with the Director for Projects & Innovation.
Releases and fix versions should not be created or managed through the Technology Service Desk container.
Once you have decided on the project, create the release in the Releases section of the project.
Naming your project:
Format: Product: Release name - Version: x
If you do not have a release name or version number, then you can use the following conventions:
If you are upgrading the product. use: Upgrade
If it is the first time installing or using the product, use: First install
If you are adding functionality or fixing issues to the product and you do not have a release naming convention, then you can use the year. For example: 2020
If you do not have a version number, then you can either start one or use the year. For example: 2020.0
For example: Jira: Upgrade - Version: 7.4.x
Create the Fix Version ticket within the Jira project using the guidance that follows:
Fix Version
Field Name | Description | Required |
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Project | Select the project space where the fix version ticket will be located |
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Type | Select ‘Fix Version’ as the issue type |
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Summary | Use the name of the release |
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Description | Describe what is going to be accomplished or what problem you are solving |
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Components | Select the division or workgroup that will be primarily responsible for completing the project. |
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Priority | Use the table below to determine the appropriate priority level for the project. | |
Fix Version | Select the Fix Version from the drop down menu. (This pulls from the release section completed in Step 2 above.) |
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RGT framework |
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Project change |
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Resource categorization | Select the appropriate resource |
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Technology focus area |
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Initiator |
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Assignee | Assign to the designated Project Manager |
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Initiative | The initiative that the project aligns to is selected after the ticket has been created. Once the ticket is created, select Initiative from Connected Items listed in the Details box that appears in the right column of the ticket. | Not at create |
Priority
Priority Level | Description |
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Highest |
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High |
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Medium |
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Low |
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