Blog from July, 2024

Beginning of Year Reminders
Mary Spires posted on Jul 30, 2024

Beginning of Year Reminders

Certified Staff:

Initial and Transfer IEPs

Remember that Initial and Transfer IEPs should be completed within 30 days. Initial IEPs carry the additional step of requiring a signed Initial Parent Consent. Until this is signed and returned and the information is entered in Phoenix, Initial IEPs should not be locked. If they are locked, they will show as PENDING and no edits can be made until consent is received in writing.

Please check your meetings due and/or Open Meetings report for a list of events by due date.

https://ssdmo.atlassian.net/l/cp/RxynYzGr

Deleting Events

If Discipline Documents, Transportation forms, or other stand-alone events appear in Phoenix with scheduled dates from the 2023-2024 school year, contact Tech Support at 314.989.8686.

At the beginning of the year, students should have a scheduled IEP and a scheduled Reeval Decision or Reeval. Any scheduled amendments or corrections from the previous school year should be deleted.

Assigning Providers

Case Managers should be assigned to events, and 2024-2025 staff should be assigned to Goals/Services.
Assigning individual providers: https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/476644418/Providers+-+Individual+Student+-+Updating+Case+Manager+and+Providers?search_id=433589a0-b26e-499a-9ca3-dba48b037f30
Assigning multiple providers: https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/476382548/Providers+-+Multiple+Students+-+Updating+Case+Manager+and+Providers+using+Staff+Management?search_id=98fac0e9-6dbc-4cfd-92c0-0b2e47480bd0

Special Education Coordinators and Directors:

Your district may have students assigned to Administrators rather than Case Managers. To locate and assign these students, run the report Non-Provider > Open Meetings by Attending District for your district using 10/01/2024 as the due date. If a student with no supervisor is not in your schools, please contact Student Data.

https://ssdmo.atlassian.net/l/cp/uSJ1xEv3

 

NOTE: Phoenix reports are located in Power BI, which may require you to login.
Enter your SSD username and password using the following format:
Username: ssdco\fmlast
Password: ******

Here is a link to using these reports:

Phoenix Reports - Accessing Reports in Power BI

Transportation

If a student’s home or school changed over the summer and they receive(d) transportation, their transportation needs to be updated in Phoenix.

If they have previously had Transportation, a Transportation Change Form can be completed in Phoenix. If they have not previously had Transportation, an Amendment needs to be done, and transportation should be updated in the Student Summary page as well as the Transportation Decision and Transportation Form once you mark yes to transportation on the Service Summary.

Transportation Form

Evaluation Chairs:

Before finalizing assessment events in Phoenix, please verify there are no "incorrect dates" banners present in ESI Caselog. If any of these banners are found, refrain from locking the event in Phoenix. Should you encounter any issues, do not hesitate to contact Tech Support at 314.989.8686.

Here are links to support documentation:

Badges and Metrics: https://bit.ly/3Tbbql9

Initial Evaluation Quick Steps: https://bit.ly/3Tbbql9

Reevaluation - Additional Data Quick Steps: https://bit.ly/43dlsH2

Reevaluation - No Additional Data Quick Steps: https://bit.ly/4c8oyjD

For more information about these and other questions related to Technology Services, see also Phoenixand Knowledge articles

SSD Service Desk
https://ssdmo.atlassian.net/servicedesk/customer/portal/4/group/44

Email: technologyservices@ssdmo.org
(use your SSD email)

Phone: 314-989-8686

Infor CloudSuite Project
William Johnson posted on Jul 29, 2024

Work has begun on the roll-out of a new suite of products from Infor. This work includes the upgrade of Workforce Management (WFM) as well as the upgrade/replacement of the Lawson products we currently use to manage our financial and human resources operations. An overview of this series of projects, can be found here.

Phoenix and ESI scheduled maintenance on July 30, 2024 - Completed
William Johnson posted on Jul 25, 2024

Phoenix and ESI will be temporarily unavailable as of 6:00 PM on Tuesday, July 30, 2024, for scheduled maintenance. This update to the Phoenix application includes the following fix(es):

  • A bug that prevented the NAEP Math Assessment to print properly.

  • A bug that prevented the auto log of timer now applies when entering progress reports correctly. The timer will reset as it does on from screens.

  • Applied multiple security updates to ensure unauthorized access to the system is maintained.

  • Adding event date and type columns to the Disabilities History screen.

  • Improving the audit log screen by adding the form name to the modify row so users may determine which form was modified.

All users must clear their browser cache after this release, use the steps in the link below to clear cache from the browser then restart the computer after the cache has been cleared. Clearing Cache – Desktop Operating System Browsers.

If you need help with this, please submit a ticket to Technology Services.

Please review the release notes, Release Notes - Projects and Innovation - Phoenix: 1.4.11 (Vendor BTS Release) - Jul 30, 2024, for more details. Subscribe to Statuspage to stay informed on the progress of the update: Special School District of St. Louis County Status, https://status.ssdmo.org/ .

Announcing: WFM Upgrade
Heather Murch posted on Jul 25, 2024

We are excited to announce the upgrade of Infor Workforce Management (WFM). This modern, cloud-based system is designed to ensure accuracy and ease in tracking attendance.

This upgrade will go live on October 1, 2024.

Key Benefits:

  • Fully Supported: An upgrade of our current system was necessary for the district to remain on a supported and secure time and attendance system.

  • Ease of Use: A user-friendly app, Infor GO, allows staff to manage time with just a few clicks.

  • Integration: The system will connect with the new suite of products from the Infor Cloudsuite that SSD will be implementing over the next several years.

  • User Interface: Since this is an upgrade, the user interface is the same as what you are currently using with a few additional features.

  • Additional Features:

    • Improvements have been made to field labels to support easier navigation.

    • Staff can clock in even with no access to cell service. The app will save your clock and register it when you connect to the internet.

    • If request a week off, you can cancel one day instead of needing to cancel the week and then making a new request. 

    • Supervisors will be able to see balance information when approving time.

Transitioning to a new system can often raise questions and uncertainties. We are developing a dedicated space to address all your queries. This space, housed within the Technology Services Knowledge Center, will serve as a comprehensive resource hub. Here, you will discover a wealth of information including frequently asked questions, detailed support documentation, and valuable training materials. Furthermore, we will provide a direct link for you to submit feedback or pose any inquiries you may have.

Knowledge Center Scheduled Maintenance for 4:00 pm on July 31, 2024
William Johnson posted on Jul 24, 2024

Greetings Everyone,

The Technology Services Knowledge Center is set to transform into the Knowledge Center on Thursday, August. 01, 2024. This update will bring about a fresh appearance, enhanced structure, and improved functionality.

Key Enhancements:

  • Introduction of a new home page design

  • Addition of new application pages to provide insights on the district's most utilized apps

  • Inclusion of new project pages featuring go-live dates, FAQs, training details, and documentation resources

  • Restructuring of the page tree

Please note that Confluence will undergo maintenance starting at the close of business, Wednesday, Jul. 31, 2024. The system upgrade will be implemented and will be accessible at the commencement of business on Thursday, August. 01, 2024.

ESI was updated on Thursday, July 18, 2024
William Johnson posted on Jul 12, 2024

ESI was temporarily unavailable as of 3:00 PM on Thursday, July 18, 2024, for scheduled maintenance. This update to the ESI application includes the following additions:

  • Added new functionality for a Service Delivery Model, Service Delivery Model Group, and a new Caseload section. This section encompasses ratings and components that are relevant to providers within the pilot groups.

  • A new screen has been developed to enable administrators of the pilot groups to configure provider specialty components. They can set adjustment factors and valence for components associated with each specialty.

  • A new screen has been developed to enable administrators of the pilot groups to set thresholds for each service delivery model group based on school category. These thresholds establish the parameters for underutilized, managed, and overloaded caseload ratings assigned to the providers within the pilot groups.

All users must clear their browser cache after this release, use the steps in the link below to clear cache from the browser then restart the computer after the cache has been cleared. Clearing Cache – Desktop Operating System Browsers.

If you need help with this, please submit a ticket to Technology Services.

Please review the release notes, Release Notes - DevOps - ESI: Condor - Version: 4.12 - Jul 18, 2024, for more details. Subscribe to Statuspage to stay informed on the progress of the update: Special School District of St. Louis County Status, https://status.ssdmo.org/ .

Phoenix and ESI were updated on Tuesday, July 16, 2024
William Johnson posted on Jul 11, 2024

Phoenix and ESI were updated as of 3:00 PM on Tuesday, July 16, 2024, for scheduled maintenance. This update to the Phoenix application includes the following fix(es):

  • A bug that caused Form A responses not to copy into IEP amendments or corrections.

  • A bug that led to confusion regarding the use of the "PWN - No Consent Needed - 2" form in IJR.

  • A bug that resulted in an issue with duplicating specific statement text and responses from MAP A to PLAAFP for corrections and amendments.

  • Introduction of a new feature to expand page headers to accommodate more characters on the print view, thus preventing errors for students with lengthy names.

  • Various wording modifications and adjustments on multiple forms to align with DESE requirements.

All users must clear their browser cache after this release, use the steps in the link below to clear cache from the browser then restart the computer after the cache has been cleared. Clearing Cache – Desktop Operating System Browsers.

If you need help with this, please submit a ticket to Technology Services.

Please review the release notes, Release Notes - Projects and Innovation - Phoenix: Configuration updates/DESE (Yellow) - Jul 16, 2024 , for more details. Subscribe to Statuspage to stay informed on the progress of the update: Special School District of St. Louis County Status, https://status.ssdmo.org/ .