Printer Logic-Set up a New Printer or Re-configure after relocating printer (SSD Buildings)

Owned by Shaun Mccann, created
Last updated: Aug 07, 2023
4 min read

Physically Connect printer at location:

  1. Ensure the site you are going to install the printer at has power available nearby and a network drop.

  2. Connect the power cord and network cable and power the printer on.

  3. Check in the printer’s settings that the IPV4 Configuration is set to DHCP to let the server automatically assign an IP address to the printer.

  4. Verify that the printer has been assigned a 10.x.x.x IP address. If not, troubleshoot network issues.

Reserve IP address:

  1. Record the printer’s current IP address, MAC (Hardware address, make sure to get the wired address and not any WiFi addresses), and printer Serial Number.

  2. Escalate a ticket to Infrastructure with the IP, MAC, and Serial Number requesting an IP Address reservation. Typically they reserve something in the 10.x.x.200-255 range (highest numbers available in the IP’s last octet).

  3. Return to printer to verify permanent IP (Look in IPV4 Settings or Print Configuration page)

Add to Printer Logic Admin:

  1. Log into Printer Logic Admin: https://ssdmo.printercloud.com/admin/

  2. Locate the folder for the building you need to add the printer to and expand to view any subfolders. Right-click on the building or sub-folder you want to create the new Printer object in and Click New, Slide over and Click TCP/IP Printer

  3. In the Add TCP/IP Printer dialog:

    1. Give the Printer a friendly name that would be meaningful to customers (Department or Room number. Avoid naming after a certain person, as staff often change positions). i.e. TechCopyRoomToshibaBW

    2. Enter the IP Address in IP Address or Hostname Field

    3. Describe where the printer is located in the Location Field (OK here to use a person’s name if that’s the best description, but include their job title as well and remember to update if the person changes position).

    4. In the Comment Field, put the Serial Number and Model Name (Abbreviate HP Laserjet to HP LJ).

    5. Look in the dropdown menus to see if the driver already exists from a previous installation of the same model printer and choose the available driver or proceed to Obtain Printer Driver if no driver has already been uploaded for that printer model.

    6. Choose a Driver for both Mac and Windows OS

    7. If you’ve selected drivers, Click Add to finish adding the printer

Obtain Printer Driver (as needed):

For Windows:

  1. If you do not have 7-zip installed already, Download and Install 7-zip compression/archiving tool: https://www.7-zip.org/ https://www.7-zip.org/

  2. Visit the Printer Manufacturer’s website

  3. Locate the Support Home on the Manufacturer’s website:

    1. Find and Click the link for Software and Drivers

    2. Search for the model number of the Printer you’re installing

    3. If there is a section for Basic Drivers, choose that section to locate the driver and download that driver:

      1. Download the PCL 6 V3 version of the driver (typically packaged as a .exe installer).

      2. Find the Driver Installer Package .exe in your Downloads and Right-Click. Select 7-Zip Extract To (Suggested Folder named after the Driver Installer .exe file)

    4. If there is not a Basic Driver, download the Full Installer Package:

      1. Download the Full Software Solution .exe

      2. Find the Full Software Solution .exe in your Downloads and Right-Click. Select 7-Zip Extract To (Suggested Folder named after the Full Software Installer.exe file)

  4. Return to Printer Logic Admin

    1. Either choose the printer you were setting up and:

      1. Choose Upload Driver from the Add TCP/IP dialog

      2. or if you added the Printer without a go to the Drivers/Profiles tab and click on the Upload Driver button to enter the Driver Repository Wizard

    2. or Click on Tools->Driver / Profile Repository and Click Upload New Driver

    3. Click Have Disk

    4. Navigate to the Folder you unpacked using 7-Zip

    5. Click the x64 version of the Driver and Click Open

      1. If there are multiple x64 drivers, Click Open and look at the Model: description field in the “Choose a driver to add to the repository” dialog.

      2. If you do not think your selection is correct, Click Have Disk again and choose a different .inf file.

      3. If you believe you have the correct Printer Driver:

        1. Add a short model name description to the Annotation string in front of the x64 (leave the x64) i.e. M454x64

        2. Click Next >>

        3. Verify the correct architecture (x32/x64) and OS models are selected for the Driver

        4. Click Upload

        5. If you Uploaded the Driver to the Repository but not the specific Printer, make sure you go back to the instance of the Printer in the tree and update the Drivers / Profiles tab with the Driver you added

 For macOS:

  1. Using a Mac, visit HP.com or business.toshiba.com/support-drivers for Software and Drivers and search for the printer model.

    1. For HP:

      1. For modern printers, HP usually requires the installation of HP Easy Start software. Install Easy Start.

      2. Launch Easy Start and Click Continue.

      3. Search for the printer by IP Address.

      4. Install Bonjour if prompted.

      5. At the Install screen, you’ll be prompted to Download and Install the recommended software for your HP Product by installing “Essential Software”. Click Install.

      6. If you are not offered “Essential Software”, you’ll be prompted to Search. Locate your printer model in the Search Dialog and choose to install the Driver for the Printer you’re working with. Copy the path to the folder where that driver is located.

      7. In PrinterLogic Admin, Click to Upload the Driver using the path you copied so that you can deploy the printer using PrinterLogic moving forward.

    2. For Toshiba:

      1. In the Downloads that are offered, find the description for e-Bridge Current Drivers that best matches your copier (Monochrome or Color, Single Sided or Duplex) and your macOS version (10.12.6 [Sierra] or earlier or 10.12.6 or later [High Sierra, Mojave, Catalina, Big Sur, Monterey, Ventura, Sonoma]). and Click the Download button for that driver.

      2. Click on the downloaded zip file and Launch the .dmg installer. Double-click the Mac Installer Package to Run and Click Continue.

      3. Accept the EULA.

      4. Click Install.

      5. Click Close and when prompted to Move the Installer to the Trash, Click Move to Trash.

      6. In PrinterLogic Admin Click to Upload Driver from the Printer’s Drivers / Profiles tab or Tools->Driver / Profile Repository. Wait several seconds for the Choose a driver to add to the repository Dialog to Launch.

      7. Click the Manufacturer from the left side for the printer you’re installing.

      8. Click the Model you are installing from the pane on the right. (If the Model Driver you’re looking for isn’t listed, try Checking the box Driver Search Locations and add /Home/Library/Printers/ to the list of locations by Clicking Add Directory).

      9. Click Upload.