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Workforce Management (WFM) Training

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WFM Upgrade Training: Stakeholder groups include all staff, operational and instructional

Timing of training and supports: September 2024

There are a few minor differences between the current version of WFM and the version that will go live on September 30. As a result, specific groups will be provided with an orientation of the differences on the web-based version of the application as well as a walk-through of how to download and navigate the Infor Go app on a mobile device. These groups will be able to serve as resources for all staff. ALL staff will have access to training videos, Quick Start Cards (QSC), and online support documentation.

Groups to receive orientation

Training/Resources

Content

  • Administrators

    • Teams meetings

    • Scheduling for 9/10/24 (2 sessions) & 9/12/24 - 30 minutes each - only need to attend one session

  • Lead Secretaries

    • In-Person

    • Scheduled for 9/5/24

  • Technology Services

    • In-Person

    • Scheduled for 9/6/24

  • SSD Secretaries

    • Teams meetings

    • Scheduling for 9/11

  • Teams or In-Person orientation

  • Online Support Documentation

  • Quick Start Cards (QSC)

  • Training Videos

ALL Employees

  • How to Download the Infor Go app

  • How to Locate and Bookmark the New URL for the WFM web-based application

  • How to Clock On/Off and Review Your Timesheet

  • How to Enter/Cancel Time Off Requests

  • How to View Personal Information and Leave Balances

Supervisors

  • How to Approve Timecards

  • How to Proxy

  • How to Approve/Deny Time Off Requests

  • How to Approve Attendance Corrections

Stakeholders

Training/Resources - Available on 9/12/24

Content

All Employees

  • Online Support Documentation

  • Quick Start Cards (QSC)

  • Training Videos

ALL Employees

  • How to Download the Infor Go app

  • How to Locate and Bookmark the New URL for the WFM web-based application

  • How to Clock On/Off and Review Your Timesheet

  • How to Enter/Cancel Time Off Requests

  • How to View Personal Information and Leave Balances

Supervisors

  • How to Approve Timecards

  • How to Proxy

  • How to Approve/Deny Time Off Requests

  • How to Approve Attendance Corrections

Transportation department: Bus drivers will continue to scan their badges on physical clocks located in the North, Central, and South Garages to clock on/off. The current clocks will be replaced by new clocks between the end of the workday on Friday, September 27 and the start of work on Monday, September 30.

Electronic Timesheets completed through an EForm in FinInfo are not impacted by this upgrade. The process you currently follow for submitting and approving Electronic Timesheets through an EForm in FinInfo will be the same after this WFM upgrade.

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