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Endpoint Manager - Autopilot Reset

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This will reset an Endpoint Managed laptop and prepare it for a new user.

Prerequisites

In order for a device to be reset the following criteria is required:

  1. A device must have an Autopilot profile assigned to it. You can check this in Devices - Enrollment - then search for the serial number.

  2. The device must have an associated Azure AD device record and an Intune device record. You can check this from autopilot by clicking on the device we just looked up.

Procedure

The device should have a good physical network connection and be on prior to reset.


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