This will reset an Endpoint Managed laptop and prepare it for a new user.
Warning |
---|
CAUTION: This method is currently not working |
Prerequisites
In order for a device to be reset the following criteria is required:
...
Note |
---|
The device should have a good physical network connection and be on prior to reset. |
Look up the device in Endpoint Manager and go to that device record
Select the button “Autopilot Reset” and a pop up window should appear
Select “Yes” when you’re ready to send the command to the device
We’re still currently doing some testing but you may need to restart the device after 15 minutes to acknowledge the command and begin the wipe.
If a user is logged in they will be forcibly logged out and the device will reset after 45 minutes