This article assists users when logging into Phoenix.

Information

1. Launch your browser (Google Chrome, Firefox, Safari, Edge).

2. Phoenix can be opened

   1. Using the direct web address: http://phoenix.ssdmo.org

   2. From a saved Bookmark or Favorite

   3. From the SSD Portal

3. Enter your Username and Password on the login screen

   1. SSD Employees: the username and password are the same as those used to log into other SSD programs. This is generally your first initial, middle initial and last name: fmlast. Do not enter a prefix (ssdco, etc.) or @ssdmo.org.

   2. Outside District Employees (Partner District Principals, Counselors, etc.): enter the username and password provided in the email sent to you by the SSD Technology Services Department

   3. If you have questions about your username or password, please contact the SSD Technology Department at 314-989-8686. SSD employees can submit a ticket to the SSD Help Center. Select Logins and Accounts from the menu.

   4. Characters in the Password field can be viewed by clicking the eyeball icon. Click the icon again to hide the characters.

4. Click Log In.

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User Messages

When logging in, a User Message may appear with important information about Phoenix. The message will appear following each login until you acknowledge it or it expires.

1. After reviewing the message, select ‘Acknowledge’ or ‘Close’. If ‘Close’ is selected, the window will close and the message will reappear the next time you login until you acknowledge the message or it expires.

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2. If you select ‘Acknowledge’, a confirmation window appears.

   1. To confirm the message click ‘Yes’.

   2. If ‘No’ is selected, the User Message Acknowledgement window will close leaving the User Message visible.

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