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titleI have an SSD-issued iPad that is assigned to me or a staff member. How do I install apps?

Tap on the Manager app, tap on the Self-Service button in the bottom right corner, scroll down the page to browse apps, and tap the reinstall/update button if you’d like to install the app.

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titleHow do I connect my SSD-issued iPad to the internet in an SSD building?

Please go to Settings, on the left tap on Wi-Fi, tap to select SSD_Secured and use your SSD credentials to login.

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titleWhat is the app purchasing process for departments?

  1. The department needs to put in a tech ticket by emailing technologyservices@ssdmo.org and listing the apps (including the developer and price if possible) that need to be purchased and the asset or serial number of the iPad that the apps will be sent to.

  2. The Tech Department will make sure all apps are approved or provide replacement apps if the requested apps are denied. 

  3. If money is available in the department’s Volume Purchase Program (VPP) account, the Tech Department will purchase the approved apps and deploy them to the iPad.

  4. If money is not available in the department’s VPP account, the Tech Department will create a proposal with Apple for the appropriate dollar amount for the apps. *The minimum dollar amount that can be requested is $15.00. 

  5. The department secretary will receive an email with the proposal from Apple attached. They will use the proposal to submit a Requisition Form to the purchasing department and the request will move through the SSD purchasing process.

  6. Once the requisition is processed and approved, Apple will send a credit to the VPP account.

  7. SSD’s Technology Department will credit the account, purchase the requested apps, and deploy them to the device.