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Frequently Asked Questions
Q: What is the difference between SSD Life and SharePoint?
A: SSD Life is the name of Special School District's intranet where staff can find district level knowledge. SharePoint is the Microsoft Office 365 software application that powers SSD Life. This update to SSD Life runs on the online version of SharePoint, SharePoint Online.
Q: Who can I ask if I have a question about SSD Life site
A: Please review all these frequently asked questions and the supporting documentation included on the Technology Services Knowledge Center. If you have a question or are experiencing an issue that was not addressed, visit the Service Desk Portal and enter a ticket using the 'Office 365' request type found under Applications/Software.
Q: What is considered to be 'district level knowledge'?
A: District level knowledge is:
content intended for all SSD employees
processes, procedures, guides and forms
news and information from and about SSD departments
Q: What is not considered to be 'district level knowledge'?
A: Content with these characteristics are not considered district level knowledge:
team collaborative content
news and information intended for a select group of SSD employees
content for the public, partners or agencies
Q: What is Microsoft Teams and how is it different from SharePoint?
A: Both Microsoft Teams and SharePoint are applications in Office 365. Teams is a hub for team collaboration. SharePoint is place for all staff to find district level content.
SharePoint is the application powering SSD Life. The content, news and information stored on SSD Life is for all SSD employees.
Teams is an application you may use for a more unique or limited audience. Teams gives only the people with the provided permissions the ability to chat, video call, and collaborate on shared documents and files.
Q: Can I access SSD Life using any browser?
A: Recommended browsers include Chrome, Edge, and Firefox. Technology Services does not recommend or support the application in Internet Explorer (IE).
Q: Is SSD Life IOS and Android compatible?
A: Yes. There is also a SharePoint application in the app store. For more information click here, https://aka.ms/getspmteamcommsite
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