Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

This article describes how to clear the cache in most common browsers on Windows and Mac.

Note

So why are you asking me to clear my cache?

In order to speed up your internet experience, browsers will "remember" old versions of websites so that they load more quickly. Usually, this is not a problem, but when websites update, remembering that old version can sometimes cause a problem. Clearing cookies and cache tells the browser to start over fresh.

Google Chrome

on Windows
  • Go to the gear in the upper-right corner of Google Chrome.

  • Click "Settings".

  • A new tab

    for

    Settings will open in Chrome.
  • Scroll down, click "Advanced".

  • Click "Clear Browsing Data".

  • Select the period of time in which you want to clear cache.

    Image Removed
  • Check "Cached images and files". Leave all other options unchecked.

  • Click "Clear Browsing Data".

  • Close the Settings tab.

  • Google Chrome on Mac

  • Go to the gear in the upper-right corner of Google Chrome.

  • Click "Settings".

  • A new tab for Settings will open in Chrome.

  • Scroll down, click "Advanced".

  • Click "Clear Browsing Data".

  • Select the period of time in which you want to clear cache.

    Image Removed
  • Check "Cached images and files". Leave all other options unchecked.

  • Click "Clear Browsing Data".

  • Close the Settings tab.

    all Operating Systems

    Please follow the recommended steps via Google


    Internet Explorer on Windows

    1. On the right-hand side, click on the gear icon.

    2. Click "Internet Options" under "Browsing history".

    3. Click "Delete...".

    4. In the Delete Browsing History window that appears, uncheck all options except the one labeled Temporary Internet files and website files.

    5. Click "Delete".


    Mozilla Firefox on Windows

    1. On the right-hand side, click on the menu icon.

    2. Click "Options".

    3. Click "Privacy".

    4. Click "clear your recent history". Uncheck all options except the one labeled "Cache".

    5. Click "Clear Now".


    Mozilla Firefox on Mac

    1. On the right-hand side, click on the menu icon.

    2. Click "Options".

    3. Click "Privacy".

    4. Click "clear your recent history". Uncheck all options except the one labeled "Cache".


    Microsoft Edge on Windows

    1. On the right-hand side, click on the ellipse icon.

    2. Click "Settings".

    3. Under "Clear browsing data".

    4. Click "Choose what to clear". Uncheck all options except the one labeled "Cached data and files".

    5. Click "Clear".


    Safari on Mac

    1. Click "Safari" in the top left-hand corner.

    2. Click "Preferences", Select the "Privacy" tab.

    3. Click "Remove All Website Data".

    4. Click "Remove Now"


    Filter by label (Content by label)
    showLabelsfalse
    sortmodified
    showSpacefalse
    reversetrue
    cqllabel in ( "cache" , "browser" ) and type = "page" and space = "TSKC"

    Page Contents

    Table of Contents
    minLevel2
    absoluteUrltrue
    printablefalse