How to backup a student assigned iPad
If you have a device assigned for student use only and would like to backup important data please follow the steps below:
Step-by-step guide
Request a student Apple ID through the Service Desk ticketing system at https://jira.ssdmo.org
Include student name
Contact for the staff member who will be adding the iCloud account to the device (if necessary)
Through a comment in the ticket you will receive the iCloud account login information
A temporary password (you must reset the password)
If you forget the password you may request a reset of the Student Apple ID password through the Service Desk ticketing system https://jira.ssdmo.org/
You will be provided a Verification Code for the first sign in
On the iPad connect to a strong Wi-Fi
iOS version 10.2 or earlier
Tap on Settings
On the left tap on iCloud
On the right use the Student Apple ID information provided by Tech Services
You will be prompted to enter a verification code, enter and Sign In
iCloud will verify the account
After verified tap on Backup
Tap on Back Up Now
iOS 10.3 or later
Tap on your name or iCloud account name
Tap on iCloud
On the right tap on iCloud Backup
iCloud Backup Toggle needs to be ON
Tap on Back Up Now
Phoenix and ESI were upgraded on Tuesday, January 21, 2025, due to scheduled maintenance. All users must clear their browser cache after this release, use the steps in the link below to clear cache from the browser then restart the computer after the cache has been cleared. https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/74514653. Please review the release notes, https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/2320302189.