WFM Upgrade: GPS Location Services
- William Johnson
- Heather Murch
This page offers answers to frequently asked questions regarding the GPS location services for WFM.
If you have a question that was not answered below, please submit your question here.
Infor Go App
The GPS location services provided by the Infor Go app are dependable and precise when the user has location services enabled on their mobile device.
Is Enabling Location Services in the Infor Go App Mandatory?
A. Yes. To clock in and out using the app, the District mandates enabling location settings. Instructions for enabling location are provided below:
How to Download the Infor Go App?
A. Instructions for downloading the Infor Go app can be accessed here:
Is the Use of the Infor Go App Mandatory for Clocking On/Off or Requesting Time Off?
A. No. Staff have the flexibility to utilize either the Infor Go app or a computer to enter WFM and fulfill all time and attendance responsibilities.
Working with Infor WFM on PC
When using the Infor WFM website on a PC, GPS location services prove to be reasonably reliable and accurate, provided that the user has enabled location services on their browser.
Do I Need to Enable Location Services on My Browser for the WFM Website?
A. Yes, enabling location settings is mandatory to clock in and out using the PC website if you have the rights to do so on the device you are using. In some situations, when you are using a device issued by a Partner District, you may not have the rights to enable location services and would not be expected to do so. Below are the instructions for enabling location:
Do I Have to Utilize the Infor WFM Website for Clocking In/Out or Requesting Time Off?
A. No, staff members have the flexibility to use either the Infor Go app or a computer to access WFM and fulfill any time and attendance-related tasks.
Why is the GPS Location Less Accurate on a desktop or laptop compared to the Infor Go App?
A. SSD employees are distributed across St. Louis County, utilizing various laptops, desktops, and browser. Not all devices are owned by SSD and have different permissions for what staff are able to do, such as enable location services. In addition, laptops and desktops controlled by SSD and Partner Districts may display the location of the internet provider or an antenna for an internet provider rather than the location of the staff member clocking time. This diversity leads to challenges in accurately determining their locations. As a result of these complexities, determining GPS location on a desktop or laptop is not as reliable as the Infor Go App used on a mobile device.