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Phoenix Auto-Save Issues
Phoenix Auto-Save Issues
We wanted to provide a quick update on the ongoing issues with the auto-saving feature. We are actively collaborating with our vendor to resolve these issues. We understand the inconvenience this has caused and appreciate your patience as we work towards a resolution. We expect a resolution to be released for all shortly.
Phoenix and ESI were upgraded on Tuesday, January 21, 2025, due to scheduled maintenance. All users must clear their browser cache after this release, use the steps in the link below to clear cache from the browser then restart the computer after the cache has been cleared. https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/74514653. Please review the release notes, https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/2320302189.