Today we're going to scorch Use this guide to reset a device from MEM and Azure AD. Let's get startedand prepare it for a new user.

Removing a Device from Users and Computers (Active Directory on Prem)

These steps will only apply to This is only applicable if the device was Hybrid AD Devices. If your device it is not Hybrid AD then you can move onto the next stepsection.
Open Active Directory Users and Computers (Active Directory)
Right click on “co.ssd.k12.mo.us” and select Find…
Type in the Computer name of the object you’re looking for
Right click on that object and delete it

Removing a Device from Endpoint Manager and Autopilot

You will need to have access to use Azure AD and Microsoft Endpoint Manager on a device that's not being scorched. We are going to be working in Endpoint Manager. You can use Chrome or Edge for good resultsfor the next steps

Google Chrome or Microsoft Edge is the best browsers to use for this.

Record the serial number of the device that needs to be removed.
1. In my example you'll find that I'm working on device 5X38M63.
Log into Office 365.
Either using the tiles to the left of your screen or selecting select the "Waffle" in the top left look for the Admin tileto get a list of options to chose.
Select the Admin Tile.
The tile looks like this and will open a new screen:
Select "Show All" on the left menu area.
Select "Endpoint Manager".
Chose "Devices" on the left panel.
Chose "Windows".
You can search for the device by its Serial Number.
Select the record you want to work with.Caution - The Device Name will be the same as the Azure AD Device record. If its different than SSD-Serial# then make a note of it.
In most cases the name of the records should match between Endpoint Manager and Azure AD
Select the Delete option (Looks like a trash can).
Select "Yes" when asked to confirm deleting the record.
Next we'll need to remove the Autopilot record from MEM.
Click Devices.
Click Enroll Devices.
Under "Windows Autopilot Deployment Program" select Devices.
Put the serial number of the device you want to check up on here.
Check the box to the left of the box of the device we want to remove.
Click the "Delete" option.
Select the "Yes" option to confirm the operation.
If you click the bell icon you can see the status of the deletions taking place. Autopilot deletion will take several minutes. You don't have to wait. You can move onto the next step.